Download TXTinIT and install it in your Salesforce organisation to unlock text messaging capabilities
Once integrated, TXTinIT truly streamlines the messaging process. Some of its key features include:
- Native text messaging within Salesforce, meaning no more external texting applications.
- Incredibly easy to set up and configure.
- Records are kept within Salesforce, allowing for easy reporting.
- Free app use for up to 5 users
Please note: TXTinIT requires an SMS Gateway Provider account such as eTXT, MultiTXT, MessageMedia, or Bulletin Messenger.
Features
Salesforce
Fully integrated with Salesforce. Send text messages within standard or custom objects.
Text Templates
Create and share message templates with the rest of your team using our intuitive mail-merge functionality.
Bulk Texting
Send text messages via the List View or build your own custom conditions for bulk sending.
Schedule Messages
Sending a marketing campaign at a specific time? No problem — schedule future sends with ease.
Process Builder Support
Use Process Builder to add text messaging to any existing automated processes.
Two Way Conversations
Send and receive text messages directly out of and into Salesforce.
How customers use TXTinIT
Reminders
Remind customers about important events and overdue invoices.
Callback prompts
Let customers know when they have missed a call from a Customer Service Representative, and what number to call back on.
Booking Confirmations
Notify customers of upcoming bookings made for confirmation purposes.
Delay Notifications
Notify customers, suppliers and stores of upcoming shipment delays in the supply chain as it happens.